The Zimbabwe National Water Authority (ZINWA) has refuted reports that it is accepting only foreign currency for its services.
In a statement on Monday, ZINWA said it accepts all forms of payment that are in use locally. It said:
Authority’s attention has been drawn to some reports circulating on different communication platforms that ZINWA now charges for its services and products in United States Dollars.
ZINWA wishes to advise the public that this information is untrue and should be ignored.
All ZINWA services are billed and payable in local currency, without exception and can be paid through cash, bank transfers and mobile money transfer platforms.
The same applies to all those clients who opt to pay using other currencies that are in use in Zimbabwe.
ZINWA also appealed to its clients to clear their arrears for it to deliver services effectively.