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*Potraz to fine telecoms operators for sub-standard service* *Follow Pindula on WhatsApp for daily new updates* https://whatsapp.com/channel/0029Va84dngJP21B2nWeyM3v?sc The Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) has revealed that it will be fining telecoms operators who offer poor quality service. Telecommunication operators are expected to observe minimum service quality and customer care standards when providing services such as voice, internet and data connectivity, short message and multimedia message services. Potraz director general Dr Gift Machengete said ---------- *HOT DEALS:* *itel A70 - (128GB, 3GB RAM) $89,* *itel A70 - (256GB, 4GB RAM) $99* *itel P40 (128GB, 4GB), (6000mAh) $99* *itel P40 (64GB, 4G), (6000mAh) $93* *LATEST: itel S24 (128) $124; S24 (256GB) $159* Cash on Delivery in Harare & Bulawayo. Tinotumira kwamuri inosvika. WhatsApp: 0️⃣7️⃣8️⃣3️⃣ 4️⃣5️⃣0️⃣ 7️⃣9️⃣3️⃣ ---------- > We are monitoring them. In fact, we have started writing to operators; we know what quality of service standard is expected. We fine them if they do not comply. If for example a (base station is down), we give the operator time to address the problem. > As such, operators are working on that (faults) to improve the quality of service. We are concerned with the quality of the service. We have to protect consumers. We are definitely concerned with the issues and have taken them to the operators so that they come good on the quality standards More: Herald _If you found this article useful_ *Please support Pindula by forwarding to friends and groups*
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