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*Lance Mambondiani Appointed CCAZ President* *Follow Pindula on WhatsApp for daily new updates* https://whatsapp.com/channel/0029Va84dngJP21B2nWeyM3v?qp BancABC chief executive Lance Mambondiani has been appointed the president of the Contact Centre Association of Zimbabwe (CCAZ). In his acceptance speech on November 15, 2019, Mambondiani, who takes over from DHL Zimbabwe managing director Jeff Phiri, said: ---------- Latest itel S24 available on Pindula: 128GB storage $119 USD WhatsApp +263783450793 ---------- > There is perhaps a no bigger contributor to the success of contemporary businesses than great customer service. > The important role of the CCAZ is highlighted by the fact that service-centric strategies now represent an important aspect of firms’ efforts towards enhancing overall revenue and profit, customer acquisition and retention, and competitive differentiation. CCAZ’s other new board members include Marjorie Madamombe from NMB Bank, Patricia Mutyavaviri from Zimnat, Hazel Chitare from Old Mutual, Tichaona Gandanhamo from Ecobank, Otis Makahamadze from Omni Contact, Fungai Chimwamurombe from Zenas Legal Practice, and Velile Dube from ZimTrade. The Association was formed in 2010 to cater for contact centre, customer service professionals and companies. *More: The Herald* itel A50 now available on Pindula at $84 64GB storage, 2GB RAM. _ideal for light usage_ _If you found this article useful_ *Please support Pindula by forwarding to friends and groups*
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