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NetOne Apologises Over Network Challenges

NetOne Apologises Over Network Challenges

NetOne, the second-largest mobile network operator in Zimbabwe has issued an apology after subscribers reported that they continue to face network challenges following the recent system upgrade.

In a statement issued on Saturday, NetOne said:

We would like to apologise for the intermittent service being experienced, following the system upgrade.

 Our engineers are working to restore data balances to normalcy.

Thank you for your patience whilst we rectify these challenges. Any inconveniences caused are regretted.

The development comes just days after Econet Wireless, the biggest mobile network operator in the country, also experienced internet challenges which left the customers angry.

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14 Comments

Laylow 1 month ago

Ngavatipe free internet vachifanogadzira havo


MBOZHA 1 month ago

Ichokwadi ichocho uyewo kutipa ma data edu asina chaaka shanda


PTC 1 month ago

Netone plz be serious. chii chiri kukunetsai chiri kuita kuti mutadze kutipa service chaiyo. tichakutizai


Zuze 1 month ago

@customer, dzingai ZANU munyika muone kufamba kunoita zvinhu

customer 1 month ago

dzingai Zanu mu NetOne.
then things will work.

Charwe 1 month ago

Econet itori serious


1 month ago

Netone is ****


Netone 1 month ago

Netone is nothing but a piece of 💩


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**** happens 1 month ago

They just swept away my airtime and Facebook bundles


Secretary 1 month ago

maprivate Wi-Fi kumuka akaendwa zvawo NetOne dzosai mabundle tne tatongwavha tizoatenge


Hallmark 1 month ago

Then what happened to our Whatsapp bundles was having more than 400mbs all of a sudden vanished


ko 1 month ago

Data rangu ramakaba how far? Apology must come first before disruptions nxaaa


Alan 1 month ago

How do l buy and request data balance with netone


cree 1 month ago

thank u and the network is more faster if using Droid Vpn makagona ku upgrader



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