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Sales Administrator - Econet Wireless Zimbabwe

Location: Manicaland
Hiring Organisation: Econet Wireless Zimbabwe
Alert: Application Deadline Expired

Job Description

To undertake all departmental administrative function, offer sales support to Account Managers and Direct Sales customers in line with set key performance indicators.

Duties and Responsibilities

  • Documents and files departmental minutes, proposals and policies and procedure manuals.
  • Raises orders for stationery, fuel, travel and accommodation for department.
  • Prepares input data for the daily, weekly and monthly reports
  • Escalates challenging queries to Sales Manager or other relevant departments and follows up to ensure resolution
  • Communicates with customers on networks developments and upgrades that affects service delivery.
  • Recommends new ways of handling customer queries to the Head Technical Support to improve service delivery
  • Files and manages key account customer files
  • Coordinates departmental events.
  • Raises post-paid line orders in Oracle and activations in relevant system.
  • Generates outbound calls, attend to inbound calls and walk-in to generate sales leads.
  • Tracks daily sales, generates monthly report on departmental performance.
  • Receives and submits for processing post-paid application forms coming through Econet Business Solutions
  • Communicates application outcome to customers and advice on deposits required.
  • In-office processing and disbursement of devices and lines to customer collecting directly from Econet Business solutions.

Qualifications and Experience

  • Diploma in the relative field 
  • 2 Years Experience

How to Apply

To Apply Use Link: 

Deadline: 11 November 2022

Alert: Application Deadline Expired

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