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Roaming Specialist - Econet Wireless Zimbabwe

Location: Harare
Alert: Application Deadline Expired

Job Purpose

  • To manage a competitive and profitable roaming and international portfolio by proactively formulating,

          coordinating and executing roaming and international roadmaps and plans according to the defined and

          agreed departmental strategy.

Key Responsibilities

  • Formulates Roaming & International Cost of sales budget.
  • Provides OPEX and CAPEX inputs to sectional budget.
  • Establishes and leads feasibility studies of Roaming & International product concepts and generate roaming
  • market & product requirements documents.
  • Manages Roaming budget by the analysis of budget versus actual to identify any variances.
  • Negotiates roaming discount agreements to maximize revenue and minimize costs.
  • Analyses traffic trends and formulates action plans to reduce costs and maximize revenue.
  • Manages IOT Discount agreements’ calculations and settlements at the end of each term.
  • Manages and Monitors Financial clearing, settlement process, and liaise with roaming partners for dispute
  • resolutions.
  • Ensures roaming partners and international service provider’s receipts and payments are made on time.
  • Follows up outstanding payments from roaming partners.
  • Negotiates international roaming agreements, product & service proposals with prospective international
  • partners & service providers.
  • Builds and maintains relationships with roaming partners and service providers.
  • Ensures service providers and roaming partners deliver service in line with signed agreements.
  • Receives requests and provides information to External and Internal stakeholders.
  • Devices and recommends retail pricing strategies for existing products and services.
  • Designs and test new roaming products and services in line with business segment strategy.
  • Prepares campaign briefs for new product offerings.
  • Performs TADIG (Billing Integrity Tests) for new services.
  • Monitors profit and Costs of new products and services.
  • Identifies market trends and patterns that would impact product development and systems performance.
  • Documents, reports and present research findings to management and make recommendations.
  • Develops go- to market plans and work closely with marketing to support retail driven initiatives.
  • Oversees flow of roaming information, i.e. tariffs, live partners, within the organisation.
  • Liaise with Marketing to update Econet roaming Microsite.
  • Ensures proper implementation of Roaming IOTs and Tariffs by Billing, Data Clearing and Financial Clearing
  • houses.
  • Coordinates implementation of new products and services by Billing, Data Clearing and Financial Clearing
  • houses.
  • Monitors inbound and Outbound Roaming test Sim Card usage and adherence to SLA’s by roaming partners.
  • Manages Econet Information on the GSM association Website.
  • Ensures transfer of roaming billing records (TAP files) in liaison with Billing Department and Data Clearing

 Qualification, Skills and Experience

  • Degree in Business Studies, Marketing, Telecoms.
  • 2 to 4 years’ experience in mobile telecommunications industry.
  • Ability to work with minimum supervision.
  • Excellent systems navigation and computer handling skills.
  • Knowledge of interconnection regulations (SADC).
  • Familiar with roaming / interconnection systems such as Oracle, Tap Testing Toolkit, GSMA, CVBS

How To Apply 

ToApply Use Link: 

Please note only short listed applicants will be responded to

Alert: Application Deadline Expired

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