Job Description

Sales representatives sell retail products, goods and services to customers. The job purpose is to sell retail products, goods and services. The key aspect is to work with customers to find what they want, create solutions and ensure a smooth sales process.

Duties and Responsibilities

Listening to customer requirements and presenting appropriately in order to make a sale
Maintaining and developing relationships with existing customers in person and via telephone calls
Gathering market and customer information
Recording sales and order information
Attending team meetings and sharing best practise with colleagues
Negotiating sales and closing sales
Customer service
Gathering of customer information
Serving customers
Taking customer complaints and suggestions
Taking part in promotional activities
Educating customers about our products
Contact management in situations requiring management decision and interact with other department heads and cashiers in the course of business.
If representing a brand or product, the sales representative will interact with customers in accordance with company guidelines, ensuring a pleasant experience to all while growing the brand or product
Ensure that your working area is clean and tidy always
And any other duties assigned by your supervisor.