ICT Technician

Women's University in Africa

Apr. 03, 2023

Job Description

Applications are invited from suitably qualified candidates to fill the above vacant position which has arisen at the Women’s University in Africa. The ICT Technician will report to the Campus Administrator.

The ICT Technician will be required to support ICT infrastructure and users. The role will ensure that WUA leverages on ICT infrastructure to produce highly performing and resilient operations. Furthermore, the post holder will ensure that the inherent benefits, resilience and performance of the IT infrastructure are maintained.

Duties and Responsibilities

Providing computer systems support (Hardware and Software).
Providing VOIP support.
Carrying out LAN installation, maintenance and monitoring.
Updating and maintaining user ICT asset register.
Repairing computers, laptops, printers, servers and other related computer peripherals.
Supporting ICT systems and related queries to staff and students.
Setting-up, supervising and monitoring ICT labs.
Providing ICT related training for staff, students and stakeholders.
Installing and upgrading anti-virus software to ensure security at the user level.
Setting-up and maintaining audio visual equipment in lecture rooms.
Backing up ICT systems.
Carrying out scheduled and preventative maintenance for ICT equipment.
Monitoring network services availability and quality of service.
Producing ICT periodic reports.
Troubleshooting and solving ICT issues.
Liaising with service providers.

Qualifications and Experience

A Higher National Diploma in Information Technology or any related field.
Professional certifications in Information Technology related areas are an added advantage.
At least one (1) year post qualification experience as ICT Technician.
Proven experience in:
Printer/computer maintenance repairs.
LAN installation and maintenance.
User and ICT systems support.

Attributes

Excellent problem-solving and analytical skills.
Good communication, teamwork and negotiation skills.
Ability to work to tight deadlines under pressure.
Good organisational skills.
Flexibility and adaptability.
The ability to create and maintain strong working relationships with colleagues, students and stakeholders.
Awareness of university business and understanding of business requirements of IT.
Willingness to keep up to date with developments in new technology.
Commitment to continuing professional development (CPD).

Other

How to Apply

Interested candidates should submit six (6) sets of applications with detailed curriculum vitae, certified copies of academic and professional qualifications including transcripts to:

The Deputy Registrar (Human Resources & Administration)

Women’s University in Africa

P.O Box GD 32 Greendale

Harare

Or Hand deliver at

Women’s University in Africa

Number 549 Arcturus Road Greendale

P.O Box GD 32 Greendale

Deadline: 03 April 2023

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