Job Description
Job Summary
Provides ICT support services
Duties And Responsibilities
- Provide and maintain a Helpdesk facility for specific business areas.
- Provide logging functionality for issues or requests within the business.
- Forward logged requests to appropriate resources for resolution.
- Provide updating and communication facilities for all logged requests.
- Provide Helpdesk facility for business areas supported to identify issues and requests for resolution.
- Analyse logged requests and allocate to correct resource for resolution.
- Provide first-line support where applicable.
- Maintain communication to business areas on all downtime issues.
- Maintain and communicates all system availability and change control requests.
- Ensure management information is available at appropriate time.
Qualifications And Experience
- Studying towards s Bachelor of Computer Science (BCoSc), Bachelor of Engineering Technology (BEngTech), Bachelor of Information Technology (BIT) or equivalent
How To Apply
Applications in own hand writing accompanied with a copy of a detailed Curriculum Vitae and certified copies of qualifications should be addressed to:
The Human Resources Officer
Silo Food Industries Ltd
14 Wimbledon Crescent
Eastlea
HARARE
Or send an email with the position being applied for clearly stated on the subject matter to recruitment@sfi.co.zw not later than 24 September 2022.
NB: Please note that only shortlisted candidates will be contacted.
