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Head: ICT - Civil Aviation Authority of Zimbabwe

Location: Harare
Alert: Application Deadline Expired

Job Summary

To provide strategic guidance on processes required for the provision of efficient and effective ICT infrastructure and services as well as assure proper maintenance, support and systems development life-cycle management thereof in line with the Authority's mandate. 

Reporting to the Director General. 

Location: Head Office 

Duties And Responsibilities

  • Playing an advisory role to the Authority through the Director General on all ICT related matters.
  • Formulate and or review cross-cutting and CAAZ specific policies, strategies and procedures that support the overall business plan
  • Gathering ICT user requirements and consolidating strategic technological requirements for the Authority.
  • Overseeing the technical and managerial aspects of the ICT function in terms of design, development, installation and maintenance of ICT systems.
  • Leading and co-ordinating the design, development, implementation, support and optimization of infrastructure systems.
  • Developing and implementing ICT Disaster Recovery and Business Continuity Plans.
  • Establishing and maintaining Confidentiality, Integrity and Availability (CIA) of the Authority's information systems and data contained thereof.
  • Tracking, analysing and monitoring ICT performance metrics.
  • Formulating the ICT budget.
  • Scanning the horizon for current ICT solutions relevant to the aviation industry and to CAAZ in particular.
  • Formulating project proposals for the implementation of relevant aviation ICT solutions in CAAZ.
  • Implementing, maintaining and supporting all ICT systems.
  • Development and implementation of ICT Capacity Development Plan to ensure that all internal users are trained on ICT solutions deployed within the Authority.
  • Ensuring client satisfaction in support of the business strategy.
  • Implementing Performance Management System in the ICT department.
  • Participating in the development, implementation and maintenance of the ISO 9001 Quality Mandgement System.
  • Manage regular ICT infrastructure audits and identify areas that need improvement as well as continuously upgrade hardware and software technologies in line with global trends. 

Qualifications And Experience

  • Bachelor's Degree in Information Technology, Information Systems or Computer Science or equivalent qualification from an approved, recognised and reputable University.
  • Master's Degree in Business Administraration /degree in business Leadership or Master's Degree in Information Technology, Information Systems or Computer Science from an accredited university is a must.
  • Certifications in Networking, Information Systems Security or Oracle Database Administration is a must.
  • Membership to a relevant professional body is a must.
  • At least 10 years work experience in an ICT environment, 5 of which should be at managerial level.
  • A Project Management qualification or certification is an added advantage. 

Skills and Competences

  • Advanced knowledge of various ICT applications, products and services.
  • A thorough knowledge of computer networking (LAN, WAN), VPN, wireless connectivity technology and information security.
  • A thorough knowledge of MIS implementations/conversions, Systems Development Life Cycle, implementation and database management.
  • Thorough project management skills and an ability to manage multiple ICT projects and priorities.
  • Must have excellent leadership, managerial, communication, decision making and ICT skills.
  • A thorough knowledge of aviation systems is a distinct advantage.
  • A Thorough knowledge of ICT Governance, Risk and Compliance. 

How To Appply     

The Civil Aviation Authority of Zimbabwe is an equal opportunity employer. Female candidates are encouraged to apply. Interested candidates should submit applications and their Curriculum Vitae, including certified copies of educational and professional certificates not later than 26 August, 2022 to:

Human Resources and Administration Director

Civil Aviation Authority of Zimbabwe

Robert Gabriel Mugabe International Airport Level 3,

New Terminal Building

P. Bag 7716 Causeway,


Alert: Application Deadline Expired

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