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Guest House Manager

Alert: Application Deadline Expired

Job Summary

We are looking for a highly capable Guest House Manager to manage two guest houses in Ngezi Turf. The person will be responsible for all aspects of operations at the hotel, day-to-day staff management and guests. The candidate will work very closely with the hotel owners and other stake holders.

Duties And Responsibilities

  • Oversee the operations functions of the Guest house, as per the organizational chart.
  • Ensure full compliance to operating controls, policies, procedures and service standards.
  • Handling complaints and oversee the service recovery procedures.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Ensure that monthly financial outlooks for rooms, food & beverage, admin & general, on target and accurate.
  • Prepare a monthly financial reporting for the owners and stake holders.
  • Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
  • Respond to audits to ensure continual improvement is achieved.
  • Supervise support staff, such as cooks and housekeepers, and direct their daily duties.
  • Additional professional duties include maintaining records of incoming and outgoing guests, double-checking guest house maintenance work, attending to guests' personal requests and supporting all departments.

Qualifications And Experience

  • A diploma in Hotel Management / Tourism Management and Business Administration, a degree will be an added advantage
  • 5 years experience in hotel management and property maintenance.
  • Valid driver's license
  • Good command of spoken and written English,
  • Flexible-Can work under min supervision

How To Apply

Applicants must submit copies of their CVs to: info@goodpager.co.zw with the subject “Guest House Manager

Deadline for applications is Tuesday 11 August 2022

NB: Only shortlisted candidates will be contacted.

Alert: Application Deadline Expired

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