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Front Office Sales representative - Confide Group

Location: Harare
Alert: Application Deadline Expired

Job Summary

We are looking for determined, dynamic and results oriented person to join our team. The person will be a client’s primary point of contact with a company. The duties and responsibilities include managing incoming calls and customer service inquiries, dealing with walk in clients, generating and converting sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction..

Duties And Responsibilities

Manage incoming phone calls

Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotes
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Providing market intelligence for new products development and marketing activities
  • Working on tenders

Qualifications And Experience

  • Diploma/Degree in Sales and Marketing.
  • At least 2 years Marketing experience
  • Knowledge of Tender preparation is a must
  • Clean driver's license

How To Apply

send cvs with position being applied clearly highlighted to shakespeart@confidepay.co.zw cc accounts@confidepay.co.zw 

Alert: Application Deadline Expired

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