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E-Learning Support Assistant - Bindura University of Science Education

Location: Bindura
Alert: Application Deadline Expired

Job Summary

Applications are invited from suitably qualified and experienced candidates to fill the above vacancy that have arisen at Bindura University of Science Education


Duties And Responsibilities

  • The applicant will be required to provide day to day support, pre-semester setup and training in the use of LMS, other educational technologies and services provided by CETID;
  • Provide day to day support and troubleshooting for the various teaching and learning technologies used by the University;
  • Diagnose and resolve problems and or provide timely escalation for problem details to learning Technologies and Systems administration team for resolution;
  • Respond to end-user requests and resolve problems raised by users of deployed systems and technology tools;
  • Work with the other Unit teams to develop and manage electronic educational content in a variety of systems: MOODLE, Google Applications, Lecture Capture and any other new systems;
  • Coordinate creation and implementation of course shells with MOODLE administration and assists Faculty members with creation of course content;
  • Develop user guides, how-to’s, frequently asked questions, best practice manuals, standard troubleshooting procedures e.t.c;
  • Provide support for course and peer evaluation system.

Qualifications And Experience

  • Applicants should have Higher National Diploma or Bachelor’s Degree in Information Technology, Computer Science, Education with Technology, or other disciplines involving substantial training in the applications of technology to education;
  • Demonstrable experience in education with an exposure to training, technology integration or ICT user support, Microsoft Office Applications and other web application and development tools;
  • Demonstrable experience in developing online content using a variety of Internet and multimedia development tools (for example, Dreamweaver, HTML, Photoshop, Flash, Wikis, Blogs, Second Life etc);
  • Working knowledge of supporting learning and or content management systems such as Moodle, Sakai or Google Classroom;
  • Experience with PCs, mobile devices and servers, as well as a wide variety of software applications;
  • Experience working with Faculty, Support staff, and students, preferably in a higher education set up is also required;
  • Online learning experience as a student or instructor and experience using educational interactive multimedia, simulations and games and very strong interpersonal communication skills is a must;
  • Experience in implementing a Helpdesk system is an added advantage.

How To Apply

Application Procedures:

Interested and qualified persons should send one set of their application merged in continuous pdf format to consisting of the following: application letter, certified copies of Educational certificates, National ID, Birth Certificate and CVs giving full personal particulars including full name, place and date of birth, qualifications, previous employment and experience, present salary, date of availability, telephone number, email address, names and addresses of three referees including email addresses. Applications should clearly indicate the “Post” which is being applied for in the subject line and addressed to:

The Deputy Registrar- Human Resources and Administration

Bindura University of Science Education  

P Bag 1020


NB: Female candidates are encouraged to apply. Police clearance is mandatory for successful candidates.

Only shortlisted candidates will be responded to.

Alert: Application Deadline Expired

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