Job Description
This role is responsible for dealing with incoming mail and e-mail instructions from clients by scanning onto the system and routing to the appropriate Department and processing outgoing client correspondence.
Duties and Responsibilities
- Timely submission of branch documents to Back Office for filing.
- File management – physical and electronic
- T24 image uploads
- Client statement/Balance enquiry service– physical and electronic
- Queries management with support Departments (Helpdesk, Treasury BO)
- Resolution of mobile banking related queries (M sign up/Delink/SMS Alerts)
- Support branch sales activities
- Mail management
- Stationery management
- Staff amenities management (groceries)
- Queue management support
- Record/Maintain daily/monthly activity logs
- Any other clerical duties as assigned from time to time
Qualifications and Experience
- Bachelor Commerce
- Mail Management, Office Administration, Organizing Files, Queue Management, Short Message Service (SMS) skills
How to Apply
To Apply Use Link: https://oldmutual.wd3.myworkdayjobs.com/en-US/Old_Mutual_Careers/job/Document-Administrator_JR-32065-1?locationCountry=db69eabc446c11de98360015c5e6daf6
Deadline: 26 December 2022
