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Digital Innovations Manager: ICT Level 7 - Zimbabwe RevenueAuthority (ZIMRA)

Location: Harare
Alert: Application Deadline Expired

Job Summary

Applications are invited from suitably qualified candidates to fill in the above position that have arisen within the Zimbabwe RevenueAuthority (ZIMRA) - an equal opportunity employer. 

Duties and Responsibilities

  • Operationalisation of the ICT Development Innovation Hub.
  • Championing Development and technical training of the Graduate Trainees and working with and through them to chain out innovative solutions for the Authority.
  • Implement a variety of creative techniques and processes to increase the efficiency and productivity in Authority's processes
  • Observe the Authority's standard processes and operations to identify areas of improvement
  • Research on new trends within tax administration to enable the Authority to stay up-to-date on technology advancements
  • Gather user requirements, analyse and propose a digitisation roadmap which include process improvement resulting in operational efficiency, optimisation and improved service level
  • Supervise the long-term innovation strategies to determine necessary changes and review the Authority's progress.
  • Assist team members with enhancing their skills and innovative techniques to improve design thinking.
  • Monitoring, analysing and communicating innovation metrics to senior management to seek opportunities to improve the company's innovative performance
  • Introducing new tax administration and support services for internal and external customers
  • Any other duties as assigned by the incumbent's superiors 

Qualifications and Experience

  • BSC in Computer Science! Information Systems/Business Studies and Computer Science or equivalent is required
  • Minimum 6 years' post qualification experience in ICT industry working on Enterprise software development is required
  • A software developer certification is required
  • A certification in innovation management is an added advantage.
  • Knowledge of OOP principles and Agile programming methodology
  • A Clean class 4 driver's licence 

Skills and Competencies

  • Ability to work under immense pressure and beyond stipulated hours.
  • Knowledge of automation, collaboration and transaction management tools
  • Knowledge of software development platforms.
  • Good organizational, people and time management skills.
  • Good communication and strong interpersonal skills. 

How To Apply

Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae by 24 July, 2022. All applications should be emailed to clearly stating the position applied for and addressed to: 

The Director Human Capital

Zimbabwe Revenue Authority

6th FloorZB Centre Corner

First Street/Kwame Nkrumah Avenue

P.O. Box 4360


NB: Please note that only shortlisted applicants will be responded to. 

Alert: Application Deadline Expired

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