Chief Technician

Job Description

Applications are invited from suitably qualified and experienced candidates to fill the above post.

Duties and Responsibilities

• Troubleshooting hardware and software issues.
• Installing and configuring hardware and software.
• Repairing or replacing damaged hardware.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Providing support to users and being the first point of contact for error reporting.
• Developing and maintaining local networks.
• Organising and scheduling upgrades and maintenance without deterring others from completing their work.
• Troubleshooting to identify and resolve problems in a timely manner.
• Maintaining hardware and software inventory.
• Supervising Technicians;
• Manning Computer Laboratories.
• Training users.
• Any other duties as assigned from time to time.

Qualifications and Experience

• A Master’s degree in Computer Science/Information Technology or equivalent plus three (3) years relevant working experience or a Bachelors’ degree in Computer Science/Software Engineering or equivalent plus five (5) relevant working experience.
• In depth understanding of diverse computer systems and networks.
• Proven experience as IT Technician or relevant position.
• Excellent problem-solving, communication and interpersonal skills.
• CompTIA A+, MTA, CCNA, or LPI certification will be an added advantage.

Skills and Attributes

• Innovative and creative.
• Team Player.
• Ability to learn new languages and technologies quickly.
• Excellent analytical and strong problem-solving skills.
• Good communication (both written and verbal), time management, and project management skills.
• Self-development skills to keep abreast with fast changing trends in ICT.

Other

How to Apply

To Apply Use Link: https://www.hit.ac.zw/job/chief-technician-1-post/