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Catering Officer: Students` Affairs - Great Zimbabwe University (GZU)

Location: Masvingo
Hiring Organisation: Great Zimbabwe University (GZU)
Alert: Application Deadline Expired

Job Description

Applications are invited from suitably qualified and experienced persons to fill the above-mentioned post that has arisen in the University.       

Duties and Responsibilities

  • Providing an excellent student experience by developing a great value food offer in line with the latest customer trends relevant to the target customer
  • Developing and delivering an efficient and high quality hospitality service to support internal meetings and events
  • Developing and delivering catering services for national events ranging from VIP dining to large scale events such as Graduation Ceremonies
  • Delivering key performance indicators for the service including income & expenditure budget management; food safety; customer satisfaction and team engagement
  • Leading, managing and motivating the catering team to deliver the highest service standards that enhance the student and staff experience
  • Overseeing the procurement and management of food items required for a canteen
  • Supervising staff operations to ensure compliance with set standards of quality and service
  • Planning, preparing, and managing financial budgets to ensure quality service provision
  • Interacting with customers to identify their requirements and assist in meeting their needs
  • Conducting surveys to determine the student perception and image of the canteen services
  • Maintaining contact with customers to obtain client feedback on the quality of service received
  • Planning, preparing, and managing financial budgets to meet set targets
  • Overseeing the interviewing, hiring, and training of catering employees
  • Designating and managing staff and designing functional work shifts
  • Ensuring adherence to University health, safety, and hygiene policies when carrying out job operations
  • Monitoring and managing inventory to ensure stock is readily available when required
  • Maintaining accurate records of financial accounts, transactions, and other relevant administrative information; and
  • Any other duties as assigned from time to time.

Qualifications and Experience

  • The ideal candidate must have a Master’s degree with a specialisation in Tourism and Hospitality plus two (2) years post qualification experience and/or a first degree in Tourism and Hospitality/Culinary Studies plus five (5) years’ post qualification experience in Student Catering Services, Student Affairs/Student Support Services/Campus Life Experience.
  • The Catering Officer must be a team player, honest, mature, professional, hardworking and possess no criminal record.
  • In addition, applicants should possess excellent written and verbal communication skills.

How to Apply

To apply, visit careers on the Great Zimbabwe University website:  Applicants are urged to fill in all the necessary fields on the application platform and attach the required documents.

Deadline: 07 January 2023.

Alert: Application Deadline Expired

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