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Business Class Lounge Agents (X2)

Location: Harare
Alert: Application Deadline Expired

Job Summary

Applications are invited from self motivated and energetic candidates to fill in the above mentioned opportunity that has arisen in the aviation industry.

Duties And Responsibilities

  • Provide guests with prompt and courteous service.
  • Greet passengers as they enter the Lounge, perform the necessary checks before admission and introduce them to all aspects of the Lounge; advise them of all available services and help where required.
  • Keep an passengers In the lounge informed regarding their flight departure and any other information pertaining to their flight Liaise with catering company to ensure food products are of high standard in freshness and in appearance.
  • Stock at the self-service areas, clean up during and after guests and assist in food preparation.
  • Completion of necessary documentation for passengers and submission of charge records to accounts for billing purposes on a weekly basis. Compilation of weekly reports for revenue and expenditure.
  • Banking cash receipts.
  • Maintaining stocks and supplies and ensuring that items meet quality standard.
  • Complying with all company and legal procedures relating to food safety, hygiene, health and safety and personal requirements
  • Have full knowledge of all VIPS, First Class and Business Class Arrivals.
  • Assist guests at their tables and take note of feedback from guests and advise superior.
  • To oversee all business class lounge facilities and ensure that equipment is maintained and functional.

Qualifications And Experience

  • 5 O levels including Maths and English
  • At least 2 A levels passes
  • Good command of written and spoken English is mandatory services and hotels.
  • At least 2 years customer service experience in hospitality, preferably in airlines, airport Protocol or equivalent qualifications
  • A degree In Tourism and Hospitality, Marketing, Public Relations, International Relations,
  • Conduct housekeeping duties.
  • Candidates should attach full length photo in formal attire

How To Apply

Interested and qualified candidates should forward their application letters, which clearly show the position they are applying for, CVs and certified copies of academic and professional certificates to: humancapital365@gmail.com 

Closing Date: 09 September, 2022

Alert: Application Deadline Expired

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