We have new and exciting opportunities for Booth Tellers to join the Mukuru team in Zimbabwe. These roles will be based in the following locations:
Mt Selinda Chipinge, Hobhouse Mutare, Penhalonga, Rusape, Headlands, Ruwangwe Nyanga, Nedziwa, Wengezi, Rusitu, Chitakatira, Electrosales Mutare, Choppies Mutare
- The main purpose of this role is to provide remittance disbursement services in a professional and efficient manner.
- The Booth Teller reports directly to the Booth Supervisor.
- This position is responsible for processing remittance transactions in an accurate and professional way. They are required to carry out remittance operations in a legally complaint manner by checking the integrity of the documents provided and identify potential fraudulent documents.
- Internal Liaison takes place with the Booth staff. External liaison takes place with external customers.
Duties and Responsibilities (include but is not limited to):
- To process remittance transactions accurately
- To ensure correct and valid documentation in provided by customers in order to ensure legal compliance
- To manage own stock to ensure accurate balancing
- To provide customer support
- To maintain current knowledge of foreign exchange
- To uphold the company brand
- To manage own professional and self-development
Key Requirements:
- Grade 12 / or equivalent (Essential)
- Mukuru Forex Consultant training course (Essential)
- Must remain current and competent by passing tests and assignments (Essential)
- Understanding and speaking of relevant local language (Essential)
- 1 year Customer Service Consultant experience (Essential)
- Cash handling experience (Desirable)
- Knowledge of foreign currencies
- Knowledge of FICA regulations
- Knowledge of exchange control regulations
Additional Skills:
Computer skills
Telephone skills
Verbal and written communication skills
Organizational & administrative skills
Attention to detail
How to Apply
Use link : https://mukuru.breezy.hr/p/befdc9d3327e-booth-tellers